Major freight brokerage
AI Built on Unified Shipment Knowledge.
Capture all offline shipment data your TMS misses, unify it into an AI-native knowledge graph, and deploy specialized agents that take action across order-to-cash.
20M+ shipment events handled annually
Across a network of 50+ logistics service providers
78%
reduction in quote turnaround time
92%
of offline shipment data captured automatically
4x
faster load closeout to cash processing
< 10 wks
average Eranova deployment timeline
Unstructured data & manual work
The data that runs your shipments lives offline and unstructured.
Quotes, rate-cons, PODs, BOLs, and the calls and emails that decide every load sit in inboxes, portals, and phone systems, never reaching your TMS as structured data.
Where it actually lives
EmailCall transcriptPODBOLRate-conPortalText
TMS, your system of record
None of it arrives as structured data.
Your operators lose hours to manual work across order-to-cash.
Your team spends the day triaging messages, matching them to loads, keying data between systems, chasing documents, and reconciling charges by hand.
Worked by hand
Every load, every day- 01Triage the inbox
- 02Match comms to loads
- 03Key data into the TMS
- 04Chase missing documents
- 05Reconcile charges
Hours, every day, per rep.
By business
Solutions OverviewBuilt for how you move freight.
Freight Brokerage
Faster quotes, more loads per rep, protected margin.
Freight Forwarders
Shipment documents and communications, matched to every shipment.
Carriers
Automatic document indexing & reconciliation, detention and accessorial recovery.
3PLs
Unified shipment visibility and SLA tracking across every customer.
Customs Brokerage
Document and compliance accuracy, captured and matched at scale.
Other Industries
Manufacturing, shippers, and adjacent operations.
From quote to cash
One platform across your entire order-to-cash lifecycle.
Win more quotes, unify unstructured data traditionally lost in communications, close loads faster, and generate cash sooner.
01Quote to
Booking
- Quote request intake
- Rate and quote generation
- Load creation
- Carrier tendering
- Booking confirmation
02Shipment Tracking
& Lifecycle
- Tracking
- Status updates
- Exception handling
- Comms-to-load matching
- TMS sync
03Document Match
& Load Closeout
- POD, BOL, and rate-con capture
- Load-doc-charge matching
- Discrepancy detection
04AR & AP
Automation
- Carrier invoice match
- AP invoice audit
- Automatic cash application
- Billing and settlement
The Agent Control Tower
Platform overviewCapture. Unify. Act. Monitor.
Inbox Triage
Eranova connects directly to your shared inboxes and communication channels, then classifies every message and document and matches it to the right shipment. The operational data that normally dies in email threads, portals, and call notes is captured and routed to the right workflow, then synced to your TMS.
Explore Inbox Triage
Success Stories
Real results across the logistics lifecycle.
Major national brokerage
Brokerage-wide inbox triage on autopilot
Read the story
Global freight forwarder
A unified shipment source of truth from offline comms
Read the story
Global freight forwarder
Catching shipment exceptions before they hit service
Read the story
Major national carrier
Load closeout that saves 200+ hours a week
Read the story
National bulk carrier
Touchless cash application for a bulk carrier
Read the storyShipment Knowledge Graph
Nothing about a shipment is ever lost again.
Every message, document, call, and update becomes part of a permanent operational memory of the load. Over time that memory compounds into something no TMS or inbox can give you.
- Dispute and claims defense
- Margin-leakage detection
- Carrier invoice and AP audit
- Customer-facing visibility
- Exception prediction
Featured Agents
A specialized agent built for every job, across order-to-cash.
Each agent works off one shared shipment knowledge graph and takes action across the entire order-to-cash lifecycle. They lift the repetitive overhead off your operators and keep your TMS synced at every step.
Quote Intake
Reads inbound quote requests from any channel and opens a structured quote with the lane, equipment, and dates already filled in.
[ Quote to Booking ]Rating & Routing
Takes the quote request, pulls comparable past shipments and available carriers, and builds a final quote that protects your margin.
[ Quote to Booking ]Shipment Event Updates
Reads status updates from carriers and portals and keeps every load current in the TMS.
[ Shipment Tracking & Lifecycle ]Service Failure Monitoring
Watches every active shipment and escalates service-failure exceptions before they cause impact.
[ Shipment Tracking & Lifecycle ]POD Collection
Collects proof of delivery the moment it arrives, matches it to the right load, and files it to the TMS without a human touch.
[ Document Match & Load Closeout ]Document Indexing & Reconciliation
Indexes BOLs and every recognized shipment document and reconciles them against the TMS.
[ Document Match & Load Closeout ]AP Invoice Audit
Audits carrier invoices against the rate con and accessorials and flags every discrepancy before you pay.
[ AR & AP Automation ]Cash Application
Matches incoming payments and remittances to open invoices and applies cash automatically.
[ AR & AP Automation ]Works with your stack
We don't replace your TMS. We make it whole.
Your TMS stays the system of record. Eranova is the system of action on top of it: it reads the inbox, matches the load, updates the record, and syncs every change back to the tools your team already uses.
White-glove delivery
Our forward deployed engineering model
A dedicated engineering team workshops with your operations to deploy Eranova connected to your stack and tuned to how your operation actually runs. You get enterprise depth and fast time to value without putting the integration work on your own team.
Controls & Governance
Automation you can actually trust.
Every agent is supervised, auditable, and built to escalate. Human-in-the-loop controls, full audit trails, model redundancy, and low-confidence handoff to a person keep you in control of every action.
- Human-in-the-loop controls
- Low-confidence handoff to a person
- Full audit trails on every action
- Operator visibility, no black box
- Exception Monitoring
- Model redundancy
